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The HD icon will be displayed after VoLTE is enabled. It is recommended that you enable VoLTE and try again. You may be in an environment with a poor signal, resulting in your phone switching to a 2G/3G network, being unable to make or receive calls, or displaying a 4G signal icon without the HD icon.

Learn how FaceTime is designed to protect your information and allow you to choose what you share.Unable to make calls to or receive calls from all contacts This option only appears if you have more than one calling app on your Mac. This also includes calls started from URLs in a telephone format. See Change FaceTime ringtones.Ĭhange the country or region that your FaceTime account is registered as being in to ensure your calls use the correct telephone number format.Ĭhoose the default app to start calls from.

This option only appears if you have more than one email address or phone number set up.Ĭhoose the sound that is played when you receive a call. See Take a Live Photo.Ĭhoose which email address or phone number others see when you call them. Learn how Wi-Fi Calling services work with your carrier and how you can control what data is shared when you make and receive Wi-Fi calls.Īllow the tile of the person speaking to become larger during a Group FaceTime call.Īllow Live Photos to be captured during Video callsĪllow the other person to capture a Live Photo from your Mac, iOS device, or iPadOS device during a FaceTime video call. Update your address so that if you make an emergency call that uses Wi-Fi instead of cellular, the address helps emergency services locate you. This option only appears when you select Calls from iPhone and your iPhone is turned off or on a different Wi-Fi network. This option only appears when you set up your iPhone and Mac for phone calls.Īllow your Mac to use your iPhone to make and receive phone calls in FaceTime. See Choose how people can call you in FaceTime.Īllow your Mac to use your iPhone to make and receive phone calls. You can update this list on the Apple ID account website. Turn on your FaceTime account and start making and receiving FaceTime calls or phone calls on your Mac.Ĭhoose the email addresses and phone numbers that other people can use to call you in FaceTime. Note: Instead of turning off FaceTime, you can turn on Do Not Disturb or another Focus in Control Center, which prevents notifications from disturbing you.